Embrace Your Message With

Customer Service Email

Our Solution

With the right email support, you can have a positive experience.

Email is an important channel for communication. However, several businesses still don’t have effective systems to manage large volumes of backlog. Therefore, it makes agents struggle to find the important messages, indirectly wasting time choosing work priorities.

 

With integrated channel experience and management software, it will be easy for customers to differentiate you from competitors, create efficiency, and be able to categorize and route messages, ensuring that they reach the right agent.

Solutif

Get Ready For The Best Email Results

Adjust inbox with unified interface

Shows customer email in one omnichannel interface and empowers agents to track the direction of interactions, understand issues, and see the value of each interaction.

Navigate Mass Email Volume

Reviewing a large number of emails while still prioritizing them according to business interests, message visibility, and problem solving that does not burden agents so that SLA is achieved.

Real-time metrics

Use an integrated approach to find trends, identify problems, and gather data that serves for decision-making and evaluation.

Latest ekit news

Ekit Latest News

Let’s discuss your needs!

Your business deserves the best, and we’re here to deliver it.

Scroll to Top