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Why Solutif?
Better tools make for deeper conversation
Solutif is a leading provider of comprehensive and cutting-edge contact center solutions that enable Cloud Contact Center Software to drive optimization of operations and enhance the customer and agent experience.
Streamline your operation and deliver the best service for your team to focus on what matters most.
Give your customers the support they deserve
Solutif makes it possible to deliver unique, personalized experiences your customers will love. You can scale to keep pace with both customer preferences and business demands. With our comprehensive capabilities and advanced features, you can always put customers first.
Inbound
Make it easy for customers to connect with you. Be prepared to answer their questions, offer support, and exceed expectations across channels.
Outbound
Engage customers through their favorite channels. Integrate outbound calling to increase your response rates, drive revenue through targeted campaigns, and enhance customer engagement.
Voice Services
Choose the right strategy by using cloud telephony, unified communication, and contact center services.
Automatic Call Distribution
Drive customer interactions with skill-based and intelligent routing. Go above and beyond to properly route calls and provide customer support every time.
Workforce Engagement
Engage and thrive your employees with the right tools, support, and opportunities they need to succeed. Extraordinary customers start with them.
Insight
Getting the right routing across channels is crucial for delivering quality experiences. A more productive agent handles the case more quickly and efficiently.
IVR and Self-service
Drive an amazing customer experience while making business more profitable with IVR call centers.
