Our Solution
Transform agent performance to be more productive with chatbots.
Deliver a more advanced customer experience through chatbot and self-service. Automated chatbots that use NLU will know when to start an interaction and transfer the conversation to an agent via live chat or live call. Let the bot handle first-level and general inquiries, and let the customer service agent handle more complex tasks.
Let chatbot be the first to connect
Increase self-service experience
By using a chatbot, customers can find answers independently from the various options and channels the company has.
Reduce operational cost
Reduce staffing costs by using chatbots to answer common questions from customers.
Create efficient agent workload
Chatbots can answer common questions and handle productivity. Therefore, agents can focus more on other important tasks.
Latest ekit news
Ekit Latest News
Let’s discuss your needs!
Your business deserves the best, and we’re here to deliver it.
