Optimizing Email Flows to Deliver Superior CX With Solutif
Genesys Engage cloud Email uses the same technology and user interface that powers the Genesys Engage intelligent Workload Distribution (iWD) product, which can provide amazing gains in efficiency and backlog management of work items.
The new Genesys Engage cloud Email delivers:
Whether managing insurance claims, taking in leads from marketing, or responding to frustrated customers about a retail purchase, Genesys Engage cloud Email manages email backlog and, ultimately, allows you to provide the best customer experience over the email channel. And, with the entire Genesys Engage omnichannel portfolio, it provides a solid foundation to cover all the channels on which your customers communicate.
Solutif as an all-in-one contact center solution provides services based on omnichannel and cloud-based technology. Our services make it easy for your company to grow and improve the customer experience. Give your customers a memorable experience by using Solutif's omnichannel contact center technology!
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